Last updated 01 July 2022

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my shipping & Delivery Options?

In-Store Pickup

In-store pickup is available for All Purchases BUT only from our head office in Welkom. Pickups are available Monday ~ Friday: 8am to 5:30pm | Saturday: 8am to 1pm.

We offer various shipping options. In some cases, a third-party supplier maybe managing our inventory and will be
responsible for shipping your products.

Shipping Charges

We offer free shipping on online cart orders over R4000 in the following metro areas of South Africa ONLY – JHB Main City, Cape Town Main City, Durban Main City and Bloemfontein.

Outside of the free shipping specification and areas above, all other orders (regardless of cart value) will be charged at a flat shipping rate of R150 inclusive of VAT.

All Shipping times will be 4 – 6 working days. ECO Service / subject to stock availability.

Next Day Delivery Option – Standard Rate of R700.00 Excl Vat subject to availability. Next day deliveries will only be accepted before 10AM on the day of order and will be only to the Major Cities excluding Durban / Cape Town.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Do you deliver Internationally?

Yes, we do ship internationally.

Are there any other shipping restrictions?

– Orders cannot be shipped to P.O. boxes.

– Orders only ship on business days, which are Monday – Friday.

– To ensure same-day delivery, orders must be placed by 10am SAST.

Questions about returns?

If you have questions about returns, please review our Returns Policy.

How can I contact Chariots Green Farmacy about this policy?

If you have any further questions or comments, you may contact us by:

Phone: +27 83 206 0000